Advanced Metering Infrastructure (AMI) in the context of water utilities refers to a modern system that includes smart water meters and a communication network to collect and manage water consumption data more efficiently. Through the AMI modernization effort, the City of Englewood is replacing its old and obsolete metering system with an AMI system.

Water Meter Changeouts

The City of Englewood has contracted with Core & Main Inc. and D&B Construction to perform water meter changeouts throughout Englewood over the next 12 months. These replacements are essential for maintaining the reliability of your water metering system and ensuring accurate billing. They are intended to be city-wide and will involve a conversion from the City’s antiquated and obsolete mechanical metering system to it’s digital, modern counterpart: Advanced Metering Infrastructure (AMI). While most meters are outdoors, some are indoors and will require D&B Construction technicians to enter your home or business for no more than an hour to complete the conversion.

If your home or business has an indoor meter and needs a water meter changeout, you will receive a letter in the mail informing you. After you receive the letter, you will be asked to schedule a meter conversion at a time that works best for you. During the scheduled conversion a meter installer technician will need to enter your home or business to replace the meter. The technicians will coordinate with residents to ensure minimal inconvenience during the conversion process.

Received a notification letter? 

Click Here to Schedule Your Appointment

Examples of Letters

Old Meter Examples

  

New Meter Examples

 

Benefits of AMI for Water Utility Rate Payers:

  1. Accurate Billing for Englewood Residents: AMI ensures that residents in Englewood are billed accurately based on real-time water consumption data. This eliminates the need for estimated bills, providing transparency and fairness in charges.
  2. Swift Leak Detection for Englewood Residents: With AMI, the Utilities Department in Englewood can promptly detect and address water leaks, whether within the city's distribution system or on individual properties. This proactive approach helps residents avoid water wastage and associated costs.
  3. Customized Water Conservation Efforts: Englewood residents can use detailed consumption data provided by AMI to personalize water conservation strategies. This contributes to lower water bills and aligns with the city's commitment to environmental sustainability.
  4. Optimized Operations for Englewood Utilities: AMI enables the Utilities Department to remotely monitor and manage Englewood's water distribution system efficiently. This results in streamlined maintenance, reduced operational costs, and potential cost savings for rate payers.
  5. Tailored Rate Structures for Englewood: The City of Englewood Utilities Department has the option to implement dynamic rate structures through AMI, such as time-of-use pricing or tiered pricing. This encourages residents to use water more efficiently and may lead to cost savings for rate payers.
  6. Enhanced Customer Service Experience: Englewood residents benefit from improved customer service as AMI provides access to consumption data online, timely alerts about potential issues, and a clearer understanding of their water usage.
  7. Cost Savings in Meter Reading for Englewood Utilities: The automated data transmission of AMI eliminates the need for manual meter reading in Englewood. This results in cost savings for the Utilities Department, which may contribute to maintaining stable water rates.
  8. Informed Infrastructure Planning for Englewood: The data collected through AMI assists the Englewood Utilities Department in making informed decisions about future infrastructure needs. This ensures a well-planned and efficient water supply system for the benefit of rate payers.
  9. Rapid Responses to Service Issues in Englewood: AMI empowers the Utilities Department in Englewood to quickly identify and respond to service issues, minimizing downtime and inconvenience for residents.

Frequently Asked Questions

What is AMI?
Why is the City of Englewood converting and upgrading the existing mechanical meters to AMI?
How many meter conversions will be performed?
What if my meter was recently replaced?
Where is my water meter?
What if I have an indoor meter? Will someone have to come into my house or business?
Am I required to participate?
Will I be charged for the installation?
How will fixed-rate or unmetered customers be affected?
How are the new meters different from what we have now? Will anything be on the outside of my building?
What is the process for conversion?
How long will each conversion take?
What are the benefits of AMI conversion to the Utility customer?
When can I expect installations to begin in my neighborhood?
How long will the City-wide conversion last?
Who will be performing the conversions?
How does the system work?
How often will the new meter transmit my data?
Is this new system safe?
Is my meter data secure?
Does the meter interfere with other electronics?
Does the AMI transmitter run on my home’s electricity?
Do I have to be at my home or business during the appointment?
What I am out of town for an extended period of time?
How should I prepare the area around my meter for the appointment?
Who will be replacing my meter?
Will I have to sign anything?
Will my water be turned off?
What if I need to reschedule my appointment?
How do I get more information on the Radio Frequency Emissions of the equipment?